We’ve released Pipedrive for iPhone

Can I use Pipedrive on my iPhone? has been the most frequently asked question for some time now. So let me proudly announce that version 1.0 of our iPhone app is now ready to download.

Get Pipedrive for iPhone

Pipedrive for iPhone is a companion to our web app – you can work with your customer data the second you log in via mobile.

Pipedrive mobile app version 1.0 brings the following to your phone:

  • Your pipeline(s), and all deals (to view, edit & filter)
  • Your contacts, i.e. people and organizations (to view & filter)
  • Your activities (to view & edit)
  • Search for people, organizations, and deals
  • Switch between different accounts (in case you have multiple accounts)

There are many things you can do now on the go, among these you can

  • use phone numbers and e-mail addresses in your Pipedrive database to place calls, send text messages and e-mails,
  • look up previous activities regarding deals, people or organizations, add new ones, and
  • add new deals on the go, or save changes to existing ones (move them forward in pipeline, mark as ‘Won’, etc.).

Let me give you a quick tour. I’ll break it down for you by 5 sections you can find on the main navigation bar at the lower bottom of the screen.

Pipeline

After you log in, pipeline is where the app takes you first. By default, you are taken to the first stage in you pipeline. By swiping right to left, you can see the 2nd stage, then 3rd, and so on.

By swiping to the leftmost screen in the pipeline, you reach pipeline settings which you can use to

  1. select another pipeline (in case you’ve created more than one in the web app), and
  2. select another user.

There’s also a button (3) to refresh your pipeline (it is automatically refreshed every time you log in) – you can refresh pipeline stages separately as well with a swipe down move.

In the pipeline, you can

  1. see the Summary for each deal (by tapping on it),
  2. see the activity timeline, and schedule new activities to deal (by tapping the activity icon at the right side of the dealbox – yellow triangle, or red, green or transparent arrow icon), and
  3. add a new deal (by tapping the ‘Plus’ button at the top right corner).

The activity icons stand for different statuses (pretty much identical to the ones in the web app):

  • Yellow triangle – no next activity is scheduled
  • Red arrow – activity is overdue
  • Green arrow – activity is today
  • Transparent arrow icon – activity is scheduled for future.

Once you enter deal Summary page (by tapping on the deal), you can see the

  1. related person & organization – with the relevant detail page just a tap away,
  2. owner of the deal,
  3. deal value,
  4. stage name (pipeline name in the brackets) – you can change the stage by tapping,
  5. deal age,
  6. mini pipeline showing the stages the deal has been in with respective durations,
  7. (as you scroll down, you see) status of the deal – you can change the status to won, lost, or delete the deal,
  8. details button – by tapping, you can see deal custom fields you’ve created in the web app,
  9. products button – you can see products attached to this deal, if you’ve enabled this feature in the web app settings, and if there is a product attached to this deal, and
  10. activities button – a tap takes you to the timeline of activites with this deal.

From the pipeline, you can add a new deal to pipeline by tapping on the ‘Plus’ button at the top right corner of the sreen. A window opens which lets you

  1. choose organization and person new deal is with,
  2. add deal value,
  3. add deal title,
  4. determine visibility settings for this particular deal,
  5. assign the deal to someone else in your team,
  6. select deal stage (default will be the stage name you were watching when you pressed the ‘Plus’ button).

Lists

This is the place where you can find all organizations, people and deals in you Pipedrive database (Products list will be visible in later versions).

By tapping on any of these lists, you are taken to the list view of existing organizations, people, and deals. This is also the place to add new organizations and persons. There’s a ‘Plus’ button (1) on the title bar for adding new items. Every organization, person, and deal has a detail page (2) that you can view here (to access phone numbers, e-mail, etc.). By tapping on phone numbers, or e-mail addresses, you can place calls, send SMS-s, or e-mails.

In addition, by tapping the the ‘Filter’ button (3) at the top right corner, you can switch on filters you’ve created in the web app.

Activities

To view all your activities, tap on the ‘Activities’ on the main navigation bar at the bottom. You see the activities categorized by overdue, today, and future dates.

To add a new activity, tap on the ‘Plus’ button at the top right. You’ll be asked to select the activity type, and then you can enter other data (associated deal, person and organization, date and time, add notes, etc.).

Search

Search helps you quickly find a deal, person, or organization from your Pipedrive database. This way you can access the detail page of these items, and take action.

Search is possibly the quickest way to find anyone‘s detail page in your database, make calls, and send SMS-s or e-mails, for example. Just tap on phone numbers, or e-mails, for these purposes.

Account

When you tap on ‘Account’ on the main navigation bar at the bottom of the screen, you can log out (1) from the app. For all Pipedrive customers using multiple accounts, this is also the place to switch between accounts (2).

There you go! This was the quick overview of version 1.0 of Pipedrive for iPhone. I do hope this helps you do more good things for your business while on the road! Email us or comment below if you have any questions or suggestions, or when you need help with the app.

Download Pipedrive for iPhone

P.S. We are working on bringing out the Android app in the coming months. Users of other platforms will have to wait a bit longer to use our mobile CRM. Also, the iPhone version works on iPad as well.

  • Michael

    Awesome!!
    Are you also working on an Ipad version ?

    • http://www.facebook.com/martin.henk Martin Henk

      Thanks! This version actually also works on the iPad. It’s a universal app so it will be nicely full screen on the iPad.

      It’s not yet fully optimized for the larger screen though. So the pipeline view will look a bit weird with the stage by stage navigation. But aside from that everything should work just fine on the iPad.

      • Ehm

        It’s not working here: iPad 1 64mb, v5.1.1
        It crashes every few seconds. All screens seams to be loading fine, stay like that for few seconds end then the app crash going back to the iPad desktop.
        Any ideas why?

        • Ehm

          I guess I figure this one out. I deleted all other apps that where running on my iPad and then it worked. Then I load about 8 apps and try again and it crash. So I’m assuming it’s relatede with cache and memory paging. Just a guess….

          • http://www.facebook.com/martin.henk Martin Henk

            Hi, seems like a memory issue. Will have to get my hands on an iPad 1 and test it. Sorry about the trouble!

  • Андрей Ковалев

    Good Job! Awaiting for Android version…

  • http://www.facebook.com/jason.hafso Jason Hafso

    I’ve been waiting for this for a long time! Looking forward to taking it for a spin.

  • Scot

    :)

  • Ramon

    Finally! A mobil app was the next step Pipedrive needed to take it to the next level! Now if you could just create a way to automatically email leads at certain time intervals, then I would be in heaven. That would mean I could drop another service and Pipedrive could be an all-in-one solution.

  • Thorsten

    Great! So Pipedrive for Android is the next project?

    • http://www.facebook.com/martin.henk Martin Henk

      Yes, we are working on it :)

  • http://www.facebook.com/gamboagarcia David Gamboa

    Congrats on this milestone. You should say Pipedrive for iOS as is a universal app not just an iPhone thing…. downloading… :)

  • Anonymous

    Excelent work!

  • Alex

    That’s good, but what android version?

  • http://twitter.com/journalistrob rob

    Very cool, I know the market share is smaller at the moment but I would LOVE this on Windows Phone! :) Well done either way. For now I’ll just keep opening the laptop after each sales call :)

  • Vito Padovano

    ok, very good job.
    but when available and android version ?

    bye

  • Nigel Collier

    Hi,

    There is a problem with the Account feature on iPhone. When you select Account, I am presented with the option to select from a couple of Companies. There aren’t multiple Companies or Accounts that I’ve set up, but there are a couple of Users on my account. The names of the Users are appearing in the list of Companies. Therefore it’s confusing the User with a Company.

    Any thoughts?

    • http://www.facebook.com/martin.henk Martin Henk

      Hi Nigel,
      From what I can see you have accidentally added a new Pipedrive account to your username. So it’s not a problem with the mobile app. I can remove the second account for you.

  • Michael

    Nice work. Love PipeDrive on the computer. Some improvements can be made to the iOS Apps (like notes and other functionality) but great job thus far.

    • http://www.facebook.com/martin.henk Martin Henk

      Thanks! And I agree, the app is far from ready on mobile. But we are constantly developing it and a new version is due very soon already

  • Samir

    looks amazing!

  • Sergey Korolev

    Hi Guys,
    I really love your web application, looks 300% better then other CRMs, but iPhone app is really bad. Very slow and bad response, looks like you have used PhoneGap or some technologie like this and put html there. From my point of view it’s better not to do this app at all or do it native. Other vise you harm your karma as a product.

    • http://www.facebook.com/martin.henk Martin Henk

      I agree that a HTML5 app might not always be as snappy as a native one and is more likely to perform poorer on older devices. But I certainly do not agree with not doing an app at all if native is not possible. The overall reaction to the app has been positive.

      I have a 4S myself and the app performs very nicely. I’ve seen some iPhone 4 phones where some things like swiping in the pipeline are slow, but I would not call it a deal-breaker.

      I haven’t gotten my hands on the iPhone 5 yet, but based on the experience on the 4S I suppose it will be really hard to detect a difference between a native app and HTML5 one.

      We are of course working hard to make it faster ourselves as well, not just waiting for the user base to upgrade to newer hardware :)

      • Dariusz

        Martin, let us be frank, iphone and ipad Apps are not usable and You know it. It is not possible not to compare it with Base as na example. Pipedrive desktop Experience is fantastic, but i agree, that it was better not to create this iphone and ipad app at all, that do it in this Way. It simple does not work.

        But to be constructive, let us know if a good app for iPhone/iPad is on schedule and when. I really consider switching to Base just for excellent mobile app. It is even more important for iPad browser poor experience. Sorry, for bitter words but the truth is that pipedrive is only working well on desktop browser.

        • http://www.facebook.com/martin.henk Martin Henk

          Thanks for the feedback! Well, there are big problems with the app on the iPad since the last iOS update. We’ll get a new version out very soon to take care of that.

          While there are better mobile apps out there, I wouldn’t really say it’s not working at all. Of course we’ll create a new and better version, but I wouldn’t say the iPhone version is worse than not having one at all.

          I will have to agree that the desktop experience is far better compared to our mobile experience at the moment and we can do better. And we will for sure.

  • Marco

    Hi Guys,

    looks great. I’m really looking forward on testdriving your Android HTML5 app, because in the base it should be an “easy” job porting it.

    If you need a Beta tester, I’m available. Google Nexus Galaxy 4.1,
    bye
    Marco

  • Guido

    I am buying an ipad mini because my iphone 4 is limited for both writing emails and also using the web on the go. I hoped your ipad app was different from the iphone app, Can’t I use the browser instead of the app to go to my pipedrive? With 1024 pixel I should be able to have the full pipedrive experience expecially now that you have made some nice improvements to it! I am really grateful for the care you put into pipedrive. Keep up the good work!

    • http://www.facebook.com/martin.henk Martin Henk

      Hi, actually if you download Chrome for iOS you will be able to use the current web app on the iPad quite well. There are some small problems with it, but it has been working a lot better compared to Safari for me.

  • Mike

    Any chance of an update to support iPhone 5 soon? Keep up the great work!

    • http://www.facebook.com/martin.henk Martin Henk

      Hi, thanks! And updated version is waiting for approval at the moment. Shouldn’t be too long now.

  • jose

    maps not working/loading yet on the mobile app?

    • http://www.facebook.com/martin.henk Martin Henk

      Sorry, not yet. Hopefully we can add that soon

  • Ramon Garcia

    This is great… when would android be available?

  • JGuinn

    Any update on when the Android version is coming out?

    • http://www.pipedrive.com/ Pipedrive Inc

      Sadly I will have to say that it’s been postponed again. The best we can offer for Android users at the moment is using the mobile optimized web app we have available here https://m.pipedrive.com/

      We know how important the Android version is and are working hard to get it out there as soon as possible.

  • Anthony

    I hope the Android app comes soon. It has been some time since most of us in our company have changed over to the Android platform so hoping it is in the works.

  • Fiona

    any update when the Android version will be available??

  • Mark

    Not liking trying to use it on Android as not very usable at all with selection boxes appearing off screen and not able to be selected…..Same issues on the m. version. Any news on the andriod version as this will be the decider for us as to whether we take this forward or now.

  • Dave

    Does the iPhone app work with Google apps login. I haven’t had any luck logging in to any mobile platforms.

    • http://www.facebook.com/martin.henk Martin Henk

      Hi, Sadly the mobile app does not yet work with Google single sign on. We’re working on it. I guess the only way would be to request a password reset on the Pipedrive login page to get yourself a regular Pipedrive password for logging in. Sorry for the trouble!

      • Dave

        Does that imply you can retain sso for normal access but have a different login to the same database on my iPhone?

  • Adam

    Two questions:

    1. How do I enable Push notifications on iPhone app?

    2. Is Android app out yet?

    • http://www.facebook.com/martin.henk Martin Henk

      Two sorries:

      1. No push notifications yet
      2. Working on it. There’s a mobile web app here: m.pipedrive.com , but that’s the best we got atm for Android