Almost all software gets better with an API. This lets users link up the different tools they use and build quite complex customizations with relative ease. We’ve had a closed beta API out for some time already, and today we’re making it publicly available for everyone. If you want Pipedrive to integrate with one of your other tools, head to Pipedrive API documentation and check it out.
Early uses of Pipedrive API
The fact that the first version of our API wasn’t perfect didn’t stop our users from developing some smart uses for it:
- Call centre platform Natural Contact has integrated Pipedrive with their call centre software. Call lists are pulled to dialler based on filters in Pipedrive and made available for agents making calls. After each call, a closed call activity is created and associated with the person dialled, and sent back to Pipedrive.
- Fairsetup is Harvard Innovation Lab based company that links employee compensation to their impact. Email is an important marketing channel to them, and they’re using our API to remove contacts that already exist in Pipedrive as leads from new email campaigns to prospects.
- wi2be is a brazil-based developer and merchant of microwave point-to-point radio solutions. If a prospect asks for a quote via their website, our email API sends out a notification that creates a new deal in Pipedrive, available for the sales team to follow up.
For the technologically minded
We aim to keep this blog readable for most of our users, so I won’t get into too much technical detail here. I’ll just mention that the Pipedrive API has a very standardized RESTful URL scheme, and PUT and DELETE methods are supported for various operations in addition to POST and GET.
Also, the API comes with our official API client for NodeJS based apps – it helps you get started with using our API right away without having the need to start from scratch. See more information about the NodeJS client.
Got a good use case or a question?
Last but not least, this is just the start and we’ll be improving the API in the future. We’d like to get your feedback and answer any questions you may have. Also, we’d love to hear about creative uses for our API and share these on this blog in the future. Please get in touch via “Help and feedback” button in the app or add a comment below, and let’s talk.